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The benchmark of excellence

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The The Pub Awards celebrate the people, businesses and organisations doing exceptional work. Explore the categories and help recognise someone shaping the future through their achievement, leadership and impact.

The Pub Awards

Team Excellence AwardsStandard

Pub Team of the Year Award

Behind the bar, in the kitchen, all pulling together.

RecognisesTeam performanceCustomer servicePeople & culture
RecognitionTeamIndustry

About this category

This award recognises a pub team, from bar and floor staff to kitchen and cellar, whose teamwork, standards and care for customers stand out. Judges look for results, teamwork and the culture the team has built.

Eligibility

Open to teams of three or more working in a UK pub.

Judging criteria

  • Teamwork
  • Standards
  • Customer experience
  • Results
  • Care for each other

Qualitative criteria

A team customers can see enjoys working together.

Metrics

  • Staff retention
  • Reviews
  • Trade and audit results

Additional criteria

Entries should include a short description of the pub, photographs where helpful, supporting figures such as trade, covers, events or reviews, and, where possible, comments from regulars. Figures can be given as ranges and nothing in an entry is shared beyond the judging panel. Every entry should show a commitment to responsible serving. Judges consider the size, setting and ownership of every pub, so a single room village local competes on equal terms with a large town centre pub or a small group.

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