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The The Pub Awards celebrate the people, businesses and organisations doing exceptional work. Explore the categories and help recognise someone shaping the future through their achievement, leadership and impact.

The Pub Awards

Business Excellence AwardsStandard

Town and City Pub of the Year Award

A proper pub in the middle of it all.

RecognisesSustainability
RecognitionBusinessIndustry

About this category

This award recognises a town or city centre pub that keeps its character and a loyal crowd amid busy competition, with great drinks, a warm welcome and a safe, well run environment. Judges look for quality, atmosphere and management.

Eligibility

Open to UK pubs in town and city centres.

Judging criteria

  • Atmosphere and character
  • Drinks and service
  • Management and safety
  • Loyalty
  • Business performance

Qualitative criteria

A pub regulars defend as their own.

Metrics

  • Trade trend
  • Reviews
  • Repeat custom and incidents managed

Additional criteria

Entries should include a short description of the pub, photographs where helpful, supporting figures such as trade, covers, events or reviews, and, where possible, comments from regulars. Figures can be given as ranges and nothing in an entry is shared beyond the judging panel. Every entry should show a commitment to responsible serving. Judges consider the size, setting and ownership of every pub, so a single room village local competes on equal terms with a large town centre pub or a small group.

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