The benchmark of excellence
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The The Pub Awards celebrate the people, businesses and organisations doing exceptional work. Explore the categories and help recognise someone shaping the future through their achievement, leadership and impact.
Pub Manager of the Year Award
Running a great pub, shift after shift.
About this category
This award recognises a manager or general manager running a pub for a group or owner whose standards, team leadership and results stand out. Judges look for trade, team and customer experience.
Eligibility
- Open to managers
- General managers and assistant managers of UK pubs
Judging criteria
- Business results
- Team leadership
- Standards and compliance
- Customer experience
- Development of staff
Qualitative criteria
- Calm
- Fair and in control on the busiest night
Metrics
- Sales
- Margin
- Staff retention
- Audit results and customer reviews
Additional criteria
Entries should include a short description of the pub, photographs where helpful, supporting figures such as trade, covers, events or reviews, and, where possible, comments from regulars. Figures can be given as ranges and nothing in an entry is shared beyond the judging panel. Every entry should show a commitment to responsible serving. Judges consider the size, setting and ownership of every pub, so a single room village local competes on equal terms with a large town centre pub or a small group.
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